Privacy & Cookie Policy

This Privacy and Cookie Policy is intended to explain how WedBox Studio collects, stores, and processes your personal data, as well as other data that may be collected for statistical analysis purposes.

Roundkey, Lda., with registered office at Rua do Pombal, Nº 90 R/C Dtº, 2645-074 Cascais, NIPC PT516359363, is responsible for the website www.wedboxstudio.com (WedBox Studio) and undertakes to ensure the privacy and protection of the personal data of its customers and visitors, in accordance with all applicable legal and regulatory standards.

WedBox Studio reserves the right to periodically update and amend this Privacy and Cookie Policy, to reflect any changes in how our customers’ personal data is processed or in legal requirements. WedBox Studio will always display the most recent and current version of the Privacy and Cookie Policy; you are advised to check it periodically for any updates or changes.

Guiding Principles

The main purpose of this policy is to strengthen the relationship of trust and closeness between WedBox Studio and its customers. It also aims to demonstrate transparency in the processing of the data collected, and to inform all customers of their rights — and how they can exercise them — as data subjects.

Legal Basis

WedBox Studio acts in strict compliance with the principles described in this policy, with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), and with applicable data protection legislation, in all processes involving the processing of personal data.

Under the GDPR, personal data is defined as follows: “‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

Data Protection

We use a range of measures designed to ensure the security of the information collected and the protection of the personal data gathered, and to prevent improper use, alteration, or access, as well as unauthorized disclosure, loss, or destruction.

As the data subject, the customer has the right to know which data is collected and stored, to change it within their customer account, and to request that the store export or delete it.

The Data We Collect

Customer Registration or Purchase

When registering or making a purchase on WedBox Studio, the following data is collected: email, name, address, postal code, city, phone number, and Tax ID (NIF/NIPC). Data collected through the customer’s purchase process is processed automatically and is used to handle orders, such as shipping orders or issuing invoices.

Contact Form

WedBox Studio may also request personal data through contact forms, namely name, email, and any other information the visitor provides us.

Browsing WedBox Studio

Data related to browsing the store is also always collected. Examples of this type of data include device and browser information, network information, and IP address.

Purpose of Data Collection

Personal data is collected and processed for the following purposes:

Service Provision:

• • Complying with tax obligations
  • Shipping orders
  • Processing orders
  • Invoicing
  • Resolving issues such as cancellations, product returns, or refunds of the value of products and/or services, in accordance with applicable law
  • Customer support: answering questions about products, how WedBox Studio operates, or any other matter raised by the customer

Direct Marketing (e.g., email marketing):

To keep customers updated on order status or any news from WedBox Studio, we may send emails and/or SMS messages with commercial communications about offers, products, or campaigns, as well as thematic content and information about the processing of orders placed.

For marketing purposes, WedBox Studio may consider and use certain data such as products viewed, products added to a wishlist, or items left in an abandoned cart.

Marketing communications are only sent after, and with, the customer’s prior consent.

In all cases, WedBox Studio seeks to ensure that the information and data collected and used are appropriate to the purposes described and do not constitute an invasion of the customer’s privacy.

When Do We Collect Data?

Data is collected when a customer registers on WedBox Studio, subscribes to the newsletter, fills out the contact form, places an order, or browses the store.

What Are Your Rights, and How Can You Exercise Them?

Data subjects have the right, at any time, to request access, rectification, objection, export, and/or deletion of their data, as well as the right not to be subject to automated decision-making.

Customers may exercise any of these rights with WedBox Studio by submitting a request to the following address: ana.cova@wedboxstudio.com. Customers may also file a complaint with the National Data Protection Commission (CNPD).

Data Retention

WedBox Studio is required to retain information for tax purposes and audits, in accordance with applicable law.

Roundkey, Lda., the legal entity operating WedBox Studio, retains your data for the maximum period permitted by applicable law, due to requirements and practices specific to WedBox Studio and its industry, or until the customer requests that it be deleted from the database.

Data subjects may, at any time, request access to, rectification of, or deletion of their personal data by emailing ana.cova@wedboxstudio.com.

If the customer registers an account with WedBox Studio, they can view, edit, or delete their personal information at any time from their customer account.

At the customer’s request, WedBox Studio may amend certain customer data associated with orders placed.

Data Sharing

WedBox Studio does not transfer or sell any personal data to any entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the data subject’s proper consent.

Any third party with whom customer data may be shared is required to use it exclusively to properly carry out its service on behalf of WedBox Studio.

WedBox Studio may also disclose personally identifiable information under special circumstances, such as to comply with court orders requiring it to do so, or when certain actions violate the business’s Terms and Conditions.

Cookies

WedBox Studio uses cookies on the site. The cookies used do not collect information that identifies the visitor, but rather information about how they interact with the store’s website. The data collected is used for statistical purposes and to provide and improve the service and user experience.

What Types of Cookies Are Used?

• • Analytics Cookies: used to generate and analyze statistics, in order to improve how the website functions, without ever collecting personal information.
  • Functionality Cookies: Store the user’s preferences regarding use of the site, so that it isn’t necessary to reconfigure the site each time they visit.
  • Third-Party Cookies: These cookies are created by third-party services, such as Google, YouTube, Facebook, and others. They may be used to show you advertising related to your activity on the website.

For any questions related to the protection of your personal data or the cookies used, you can contact us at: ana.cova@wedboxstudio.com.